Frequently Asked Questions Answered

 

What’s it like to work with you?

We’re a small team by design. Our partnerships with our clients are close-knit, agile, and personal.

Donatas is our project manager, so he’s the direct point of contact for our clients. Clients can email Donatas any time for a quick response, and he’s also available by phone, Skype, messenger.


What’s your process?

Our work process depends on whether a project involves updates to an existing site, a from-scratch custom website design, or a setup using an existing theme.

One thing we always do, though is ask questions to make sure we understand our clients’ specific goals for their projects and how we can best help them succeed.

Custom Design projects involve an intense process of research, wire framing, crafting design mockups, and then building a custom site with our eye for detail and usability.

A lower cost alternative is to use an existing Shopify theme as the foundation for a storefront, rather than a fully-custom design. However, we still take time to make sure we understand our client’s business, customize a theme with care, and create a beautiful and functional online store.

Our 6 Step Process

  1. DISCOVER
    We consult with you to determine your big-picture goals, understand your aesthetic preferences, and evaluate the competitive playing field in order to craft an appropriate strategy.
  2. DESIGN
    We sketch rough wireframes to quickly nail down the page layouts and get your feedback, then craft pixel-perfect design mockups and meet with you to make any necessary changes.
  3. DEVELOP
    Our crack development team converts the mockups into functional, responsive, working code. We meet with you to review the progress.
  4. TEST & TWEAK
    We kick the tires and do a full inspection, making sure the code is up-to-snuff—that is, SEO-friendly, fast-loading, bug-free, and functioning exactly as planned.
  5. LAUNCH
    You sign off with your final approval, and the site goes live. Hooray! (cue cash register sound effects)
  6. GROW & MAINTAIN
    We help you build an audience by connecting with real people who need your products through SEO and other methods. We also help you maintain and update the site.

What's your pricing and turnaround time?

The price and turnaround time for your custom Squarspace or Shopify design will depend on several factors, including the complexity of your website and our availability to take on projects.

We can tailor our services to suit just about any budget, but our most successful clients plan on investing between £3,000 -£10,000 or more on their website design & development.

Updates to an existing website or shops built using an existing theme often range from £500 - £1,500.

A normal turnaround time for a custom design is usually between 6-12 weeks. If you’re in a hurry, we can discuss the possibility of a faster turnaround for a rush fee.

Your needs are unique, so let’s talk. Send us a message about your project and we’ll figure out if we’re right to work together.


Who’s a good fit to work with you?

You might be a good fit to work with us if:

  • You’re a personal brand, a blogger, startup or small to medium-sized business looking for a partner to work closely with you on your website.
  • You’re willing to invest in your company by bringing on a team with experience and expertise, and you’re not just looking for the lowest bid.
  • You’re good at being the vision that drives your company, but also willing to trust our expertise in matters of design and ecommerce best practices.

How do I get started?

Tell us what you have in mind. We’d be happy to hear about your project.


Can you do monthly maintenance and updates?

Sure we can. Below you fill find our monthy maintenacer and updates service we can do for you.

  • Shopify app installation & setup
  • Design tweaks
  • Adding new page layouts
  • Changing a page's layout
  • Uploading products setup
  • Adding/tweaking page content
  • Bug fixes
  • SEO
  • Content creation (e.g., writing articles)
  • Just about anything you need help with!